Buying used technology can be a smart way to save money, reduce e-waste, and still get your hands on quality devices. Whether you’re shopping for a laptop, phone, tablet, or networking gear, the secondhand market can offer solid value as long as you know what to look for.
Before you hit “Buy Now” on that refurbished laptop or tablet, here are some key considerations to help you make an informed, confident purchase.
Know What and Who You’re Buying It For
Start by defining your purpose. Are you getting a used desktop for basic office work? A refurbished phone for your teenager? A second monitor for your home setup?
Understanding how you’ll use the tech helps you evaluate whether an older or lower-spec model will meet your needs or leave you frustrated.
Tip: Don’t overspend for performance you won’t use, but don’t go too cheap and regret it either.
Understand the Seller Type
There’s a big difference between buying used tech from a certified refurbisher and picking up gear from a random seller online.
- The following are groups to consider (or be cautious about) purchasing used technology from:
- Certified Refurbishers or Manufacturers (e.g. Dell Outlet, Apple Certified Refurbished): Usually offer warranties and verified functionality.
- Reputable Resellers (e.g. Back Market, Amazon Renewed, Gazelle): May offer limited warranties or return windows.
- Peer-to-Peer Platforms (e.g. Facebook Marketplace, Craigslist, OfferUp): Often cheaper, but riskier because you’re relying on the honesty and tech knowledge of the seller.
Ask yourself: Can I trust this seller? Do they offer returns or guarantees?
Check for Hidden Costs
That low price might not be the full story. Ask whether accessories, power cords, software licenses, or even batteries are included or if the equipment has encountered any damage.
- Is the battery still good, or will you need a replacement soon?
- Is the software genuine and up to date?
- Will the device support current operating systems or updates?
- Has the equipment incurred any damage?
A “great deal” can quickly turn into a money pit if you’re not careful.
Inspect the Hardware (If You Can)
When possible, examine the device in person. Check for:
- Physical damage (cracks, dents, broken ports)
- Screen condition (dead pixels, discoloration)
- Keyboard and trackpad functionality
- Battery health
- Serial number integrity (verify it’s not blacklisted or stolen)
Tip: If you’re buying online and can’t inspect it in person, request detailed photos and ask direct questions.
Ask About the Warranty or Return Policy
Used doesn’t always mean “no protection.” Reputable sellers often offer a limited warranty or satisfaction guarantee.
Look for:
- Return windows (7–30 days is common)
- Warranty terms (parts/labor)
- Buyer protection through the platform (eBay, Amazon, PayPal, etc.)
Tip: If there’s no return policy and the deal seems too good to be true, it probably is.
Evaluate Compatibility & Upgradability
Older devices may not support the latest software, security patches, or accessories.
Questions to ask:
- Can I upgrade the RAM or storage?
- Is it compatible with my current network or software?
- Will this tech still be supported in a year?
For business buyers, make sure the device is compatible with your security tools or remote work software.
Check the Battery & Power Supply
Batteries wear out over time, and they’re often expensive or difficult to replace. If you’re buying a laptop, phone, or tablet, battery health is crucial.
Ask the seller:
- Has the battery been replaced?
- How long does it last on a full charge?
- Does it come with an original or third-party charger?
Beware of Too-Good-To-Be-True Deals
If the price is shockingly low, be extra cautious. Scammers often use tempting prices to lure buyers into making sketchy purchases.
Red flags to watch for:
- Refusal to meet in a public place or provide photos
- Requests for wire transfers, gift cards, or non-secure payment methods
- Inconsistent or vague responses to your questions
Think Long-Term
You may save money upfront but consider the total cost of ownership. Will this used device:
- Last more than a year or two?
- Require costly upgrades or repairs?
- Support your current work or lifestyle needs?
Sometimes, spending a little more for a newer or warrantied device provides peace of mind and longer lasting performance.
Used technology can be a budget-friendly and environmentally conscious option if you approach it in an appropriate manner. Be thoughtful, ask questions, and do your research. Whether you’re buying for personal use or equipping a team on a budget, informed choices will help you avoid headaches and make the most of your investment.
Need help sourcing or evaluating used tech for your business? Reach out to us as we can help you make smart, secure choices that fit your budget.