YouTube - BizTalk
Microsoft Copilot: New Pricing & Bundles Explained
Frank breaks down Microsoft’s latest Copilot price drop and new SMB bundles that make AI adoption both smarter and more affordable.
Don’t be Fooled By Empty Promises from Other MSPs
In this episode, we share a real-world story about a former client who left CTS for another IT provider, believing they’d get better security.
Why Face-to-Face Still Matters in a Digital World
In this episode, I share insights from a recent week on the road—meeting clients, partners, vendors, and team members in person. After years of relying on Microsoft Teams and Zoom, it was refreshing to reconnect face-to-face.
Happy Thanksgiving from CTS!
In this special Thanksgiving episode, the CTS team comes together to reflect on what we’re most thankful for—both professionally and personally.
Global Internet Outage – AWS and DNS
In this episode, Frank Stephens dives into the unprecedented global Internet outage that occurred on October 20, 2025, lasting 15 hours and affecting thousands of applications and websites.
Cybersecurity Non-Negotiables – Part 4
In Part 4 of our Cybersecurity Awareness Month series, we dive into the backbone of modern cybersecurity: Managed Extended Detection and Response (MXDR) and the Security Operations Center (SOC).
Cybersecurity Non Negotiables – Part 3
In Part 3 of our Cybersecurity Awareness Month series, CTS CEO Frank Stephens dives into one of the most overlooked yet essential pillars of cybersecurity: Security Awareness Training (SAT).
Cybersecurity Non Negotiables – Part 2
In part two of our 4-part Cybersecurity Awareness Month series, Frank Stephens outlines another foundational cybersecurity solution that every organization must implement—no exceptions.
Cybersecurity Non-Negotiables – Part 1
In this kickoff episode of our 4-part Cybersecurity Awareness Month series, CTS CEO Frank Stephens outlines the three foundational cybersecurity solutions that every organization must implement—no exceptions.
Cybersecurity Awareness Month – Kickoff!
October is Cybersecurity Awareness Month, and CTS is proud to launch a special podcast series dedicated to helping organizations stay informed and prepared. While many IT companies use this month to promote their cybersecurity products, CTS is taking a different approach—focusing on education and awareness.
Scoping Development Projects – Best Practices
In this episode, Frank Stephens is joined by Heather Gehrke, who leads the CTS deployment group’s development efforts. Together, they dive into the best practices for scoping and delivering successful development projects—from small websites to large-scale eCommerce platforms and custom mobile applications.
Windows 10 EOL Migrations – War Stories
In this episode, Frank Stephens sits down with two of CTS’s top migration experts—Ceasar and Blazej—to unpack the massive effort behind upgrading thousands of client systems from Windows 10 to Windows 11. With Windows 10 reaching end-of-life (EOL) on October 14, 2025, the pressure has been on to mitigate risks and ensure smooth transitions.
How to Spot a Phishing E-mail
In this episode, Frank Stephens sits down with Ceasar to explore one of the most pressing cybersecurity threats facing organizations today: phishing emails. Ceasar walks through real-world examples of phishing attempts, highlighting the subtle cues that can help employees identify and avoid them.
Technology Trends for Manufacturing
In this episode, Frank Stephens welcomes Simon Jakubczak to explore the evolving technology landscape in the manufacturing sector. With CTS’s deep roots in supporting manufacturing clients since its inception, the conversation dives into practical, impactful trends that are shaping how manufacturers operate, scale, and secure their environments.
Steps When You Realize You’ve Had a Cybersecurity Breach
In this episode, Frank Stephens sits down with Nick from the CTS team to tackle a critical topic: what to do when you discover a cybersecurity breach. From immediate containment steps to long-term recovery strategies, they break down the essential actions every business should take to minimize damage and restore trust.
Benefits of Microsoft OneDrive
In this episode, Frank Stephens sits down with Ceasar to explore how Microsoft OneDrive can transform the way businesses—big or small—manage their files, collaborate securely, and stay productive from anywhere. Whether you’re a solo entrepreneur or leading a large enterprise, this conversation breaks down the practical benefits of cloud storage, seamless integration with Microsoft 365, and how OneDrive supports modern workflows.
Technology Trends for Accounting Firms
In this episode of the CTS podcast, Frank Stephens is joined by Ceasar to explore the evolving technology landscape for accounting firms. Together, they dive into the critical importance of secure and scalable remote access, the latest developments in cybersecurity, and how artificial intelligence is reshaping everything from data analysis to client services.
Server Virtualization Options for SMBs
In this episode of the CTS podcast, Frank Stephens sits down with Josh to explore the evolving landscape of virtualization for small businesses. They dive into how virtualization can streamline server deployment, enhance IT management, and deliver significant cost savings and operational efficiency for SMBs.
Technology Trends for Law Firms
In this episode of the CTS podcast, host Frank Stephens is joined by team member Blazej to explore the most pressing technology trends shaping the future of law firms. From the foundation of a solid, scalable, and robust infrastructure—including on-premise servers, networking, and redundant internet connections—to the critical importance of managing hardware lifecycles, this conversation delivers actionable insights for legal professionals looking to modernize their operations.
Risks of Storing Company Data on Local Computers
In this episode, CEO Frank Stephens is joined once again by team member Anthony to explore a topic that continues to challenge businesses of all sizes: The risks of storing company data on local computers and laptops.
Security Awareness Training – What Exactly Is It?
In this episode of the CTS podcast, we dive into the critical importance of implementing a robust Security Awareness Training (SAT) program for employees. Cybersecurity threats are evolving rapidly, and organizations must stay ahead by equipping their teams with the knowledge and tools to recognize and respond to risks.
Protecting Your Mobile Devices
In this episode, Frank Stephens tackles a question CTS clients are asking more than ever: Do smartphones really need cybersecurity protection? With mobile devices now storing sensitive business data—from emails to confidential files—the answer is a resounding yes.
Building an AI Strategy for YOUR Specific Business
In this episode, Frank Stephens, CEO of CTS, dives into the real-world challenges and opportunities of implementing AI in today’s business landscape. While AI continues to dominate headlines, Frank emphasizes that success lies not in chasing hype—but in crafting a strategy tailored to your organization’s unique needs.
Not All MSPs Are The Same
There are over 40,000 MSPs (Managed Services Providers) in the USA, and not all of them are the same. Recently a previous client reached out for critical assistance, because they selected an MSP that could not deliver on their business needs.
Underwriting Cyber Insurance – Strategies for Protecting Business
In this episode, we are joined by Bill Martin, who is the President of Gateway Underwriters Agency. We sit down with a seasoned cyber insurance underwriter to demystify how cyber insurance is evaluated and priced—and why it’s become a critical pillar of modern risk management.
Accelerating the Business Value & Impact of CMMC
On April 24, 2025, CTS hosted a webinar called Accelerating the Business Value and Impact of CMMC, which brought together the unique perspective and expertise of our managed cybersecurity partner, High Wire – Overwatch!
Tariffs – How to Mitigate the Increased Costs of Your Technology Purchases
In the last month, President Trump imposed tariffs to several countries including Mexico, Canada, Germany, Singapore, the Netherlands, Taiwan and the largest manufacturers of hardware… China.
CTS BizTalk – Navigating Your First Career in Tech
Are you looking to start your career in IT technology and not sure what that looks like? Anthony started his career in tech a short time ago after graduating from college with a degree in computer science.
CTS BizTalk: The Right Balance of IT Budgets for Businesses
There are no businesses that have unlimited budgets, especially when it comes to technology and cybersecurity. Every organization wants their systems to be running efficiently, securely and protected… downtime is NOT an option, but there is a balance of monthly IT investment and the return you get.
CTS BizTalk with Michael Moran – Protecting your Bank Accounts from Threats
Cybersecurity is not just a technology thing and our guest speaker Michael Moran from American Commercial Bank & Trust provides insight on how you can easily protect your business from bank fraud.
Is Your SaaS and Cloud Data Protected?
Did you know that business data hosted in any SaaS or cloud solution is YOUR responsibility? SaaS solutions ensure that they are meeting SLAs (service level agreements), which means that their solution is running properly, but typically your organization’s data is your responsibility.
Insecure Wifi Cameras – What to know and how to defend yourself!
Installing WiFi cameras in your home can be an efficient way to implement security. However, are the devices themselves secure?
Protecting Your Business in the Age of AI and Cybersecurity Threats
In honor of Cybersecurity Awareness Month, CTS collaborated with its cybersecurity partner Overwatch by High Wire Networks to host a unique webinar.
Cloud Repatriation: Are businesses leaving the cloud and reverting back to on premise servers?
There is a new trend called “cloud repatriation” in which businesses are starting to revert back to on-premise server per AWS (Amazon). From the marketing materials from Amazon, Microsoft, Google and other cloud providers, people were promised cost savings, less management efforts, higher uptime and more advanced cybersecurity. While some of those items are true, they haven’t been 100% accurate in some cases.
SOC (Security Operations Center) – Necessary Cyber Protection for Every Business
So your business has several cybersecurity solutions in place, but are they being actively managed and monitored? If not, then you aren’t being fully protected!
Starlink Experience in the Caribbean
Looking to implement Starlink from SpaceX on a boat, RV or home/business? We’d like to share our experience of Starlink while island hopping in the Virgin Islands.
Ticketmaster had over 500 million customer records stolen from the recent cyber breach!
Ticketmaster had over 500 million customer records, including credit card numbers, stolen from the recent cyber breach! Everyone needs to watch their credit cards from suspicious activity and make sure you lock/freeze your credit with Equifax, Experian, and TransUnion, which is pretty much free to do!
Long-Term Effects of a Ransomware Breach
Ransomware breaches happen daily, but do we REALLY understand the long-term effects of these malicious attacks?
Be Careful at Airports – Juice Jacking is a Real Thing!
When traveling, particularly in airports, we’ve all had the need to re-charge a smartphone or iPad before a flight after the typical delay. There are free USB port charging stations, but are they all safe?
United HealthCare Cyber Breach – No MFA In Place?!
MFA (Multi-Factor Authentication) is not just recommended, but it is a required solution to have in place for ALL systems if you want to have an effective and comprehensive cybersecurity program.
CIOs Rethinking Cloud Strategies
In a recent article, CIOs are rethinking their cloud strategies, which includes the possibility of bringing some technologies back inhouse. With Microsoft Azure and Amazon AWS increasing some of their cloud technologies, organizations are weighing the pros and cons of having their infrastructure in the cloud.
$25 Million Score for the Bad Guys – AI Deepfakes are Serious Threats!
Even though it sounds like a Mission Impossible movie storyline, a finance executive at a multinational firm paid out over $25 million to a fraudster with the use of an AI tool to fool the person in thinking he was on a video conference with his CFO and fellow employees.
Massive Data Breach! Twitter, LinkedIn and other platforms impacted with 26 billion records exposed
Today it was announced that the largest ever recorded data leak was found. Some are calling it “The Mother of All Breaches” with over 26 BILLION personal records and over 12 Terabytes of data found.
How Much Bandwidth Does your Business Need?
The need for additional bandwidth has increased since organizations have moved their systems to the cloud, and having robust Internet connectivity is critical for businesses that have moved their telephony to VoIP.
Happy Thanksgiving from Everyone at CTS!
Happy Thanksgiving from CTS to all of our clients and their families! As always, we are grateful for our coworkers, clients and partners.
CTS Biz Talk Protecting your eCommerce Website from Zero Day Threats
Zero day threats from AWS, Amazon and Azure can completely take down your eCommerce website, and unless you have a website application firewall (WAF) in place, it could cost you sales and customers!
CTS BizTalk – A Haunting Data Loss Prevention Tale
Learning of a data leak or breach is the kind of scary story we NEVER want to hear. To protect your organization’s data from a loss stemming from a current or previous employee, there are solutions you can implement to mitigate this risk.
CTS BizTalk Security Awareness Training (SAT)
Attackers target people more directly than ever, and 95% of all cybersecurity issues can be traced back to human error. A company’s security posture is only as strong as their least secure employee.
MGM Resorts Cyber Attack – CTS reporting from ground level!
Part of the CTS team just so happened to be in Las Vegas when the massive cyber attack hit.
Windows 2012 – End of Life (EOL) October 2023
Windows 2012 becomes EOL on October 10, 2023. This means any servers still running Windows 2012 after that date will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates.
CTS BizTalk – SD-WAN
As organizations move their systems to the cloud, their need for a robust, stable and near 100% up Internet connectivity is critical to their business.
Join us for our Cybersecurity Happy Hour!
Cybersecurity is top of mind for every business these days. The threat landscape is ever changing and the stakes are higher than ever. Join CTS and our partner Highwire for an afternoon of education and fun!
CTS BizTalk with Mike Carver from CTS Best Tech, Tips and Tricks of Business Development
Mike Carver, Client Relationship Manager at CTS, joins us this episode to discuss what are the best technologies and processes that he utilizes for business development with both cultivating and managing leads.
CTS BizTalk with Heather Gehrke from CTS Employee Recruitment and Retention in Today’s Job Market
Heather Gehrke, general manager of CTS , joins us this episode to discuss employee recruitment and retention, and what strategies she has used to build out the team at CTS.
CTS BizTalk with Blazej Sadowski – Cybersecurity Frameworks Discussion
Blazej Sadowski, who leads the CTS cybersecurity team, joins us this episode to discuss cybersecurity frameworks (PCI, HIPPA, CMMC, NIST, CIS, etc), their importance in guiding organizations in their cybersecurity needs and compliance, and our implementation of CIS at CTS.
CTS BizTalk with Simon Jakubczak – The Ease of IT Onboarding
Simon Jakubczak, IT Service Delivery Manager at CTS, joins us this episode to discuss the ease of IT onboarding and our simplified process in which new clients partner with CTS for IT Managed Services.
CTS BizTalk with Bob Duggan from GreenBee Technologies
Our first guest speaker – Bob Duggan from GreenBee Technologies! CTS and GreenBee Technologies have been strategic partners for over a decade providing our clients with custom and effective solutions.
CTS BizTalk – Protecting Your Laptop from Nonsecure Wireless Networks
While traveling for work, you should NEVER use a public WiFi and utilize a personal & secure hotspot via your cell phone.
CTS BizTalk MFA Cybersecurity
Multi-factor authentication (MFA) is a completely FREE cybersecurity solution to protect your Microsoft 365 and other cloud-based accounts.
CTS BizTalk – Welcome!
I’m super excited to announce that after 20 years of IT consulting and providing digital marketing strategies for our clients, CTS – www.onlineCTS.com has finally decided to kick off our own YouTube channel!