Most businesses have a limited number of physical phone lines but with business VoIP services, it’s not a limitation anymore. 

RingCentral, GoToConnect, Vonage, and 8X8 are some of the most reliable VoIP providers in the world with each having its own unique set of features. While RingCentral is suitable for large teams, Vonage is the best fit for small and mid-sized ones. 8X8 is inexpensive while GoToConnect has some of the best features. 

With VoIP, you can make calls from your desktop using your business number and your customers would still see your business phone number on their caller ID. With companies that are adapting fast to the work from home culture, VoIP small-business phone systems are now more vital than ever. 

  • RingCentral – Versatile & Suitable For Large Teams

RingCentral is a UCaaS platform that also has a highly reputed VoIP service. The deep call management and phone system administration feature that RingCentral has makes it suitable for large teams. It can help you reach your customers across several channels via text, chat, voice, and video. 

RingCentral offers for free what others charge money for such as generous toll-free minutes. They are known for reliable services with a guarantee of 99.999% uptime. You can also extend your video calls up to 24 hours based on your demand. 

Additional Features:

  • 2,500 toll-free monthly minutes
  • Multi-level IVR (interactive voice response)
  • Hot desking and audio trails
  • A toll-free or local phone number
  • Service in 100+ countries worldwide

  • GoToConnect – Feature Rich

Due to its simple design, multiple price tiers, and features, GoToConnect has earned its name as one of the most reputed VoIP providers in the industry. It can support up to 250 participants during video calls which makes it suitable for large company meetings. 

All you have to do is to pay a setup fee of $19.99 and you can get virtual numbers in more than 25 countries. Most importantly, it is easy to set up and comes with live chat and email support. This makes it highly versatile and suitable for businesses of all sizes and niches. 


Additional Features:

  • International calling along with call routing and caller ID
  • Customized hold music 
  • Do Not Disturb and other advanced ring strategies.
  • Top-notch features across all price tiers


  • Vonage – For Small Businesses

Vonage is one of the first VoIP providers to hit the market and they are popular for their scalability. It is suitable for small businesses and you also don’t have to worry about transitioning to new systems while your team expands. 

They can easily integrate with your customer relationship tools such as Slack and Salesforce. If you own a small business that falls short on budget, Vonage’s VoIP services is your first choice. Along with their unlimited team messaging and video calls, they also offer 24/7 IT support for all their services. 


Additional Features:

  • Amazon Chime collaboration
  • Cloud-based integration with Office 365, G Suite & Salesforce
  • 99.99% uptime reliability
  • Lower international call rates


  • 8X8 – Inexpensive

Due to recent economic uncertainty, low-cost VoIP phone services like 8X8 are a blessing. With 8X8’s plans, you can get every essential VoIP feature that you need and you can also keep your expenses low. 

They also allow you to integrate with various third-party services that a business would need such as Salesforce, Netsuite, and ZenDesk. Overall, you can plan your inventory, customer service, accounting, and point-of-sale without having to spend a whole lot of money for it. 8X8 offers you full-internet phone services for just $12 a month. 


Additional Features:

  • Team messaging
  • HD Video Conferencing
  • Screen sharing
  • All-in-one platform for chat, social media, text, and phone


How Can CTS Help You?

CTS is an industry-leading Managed Service Provider (MSP) that has been rendering its service across multiple domains such as software & hardware solutions, VoIP, compliance, networking, and security. 

If you’d like to know more about how CTS can help your particular business, consider reading this: 3 Benefits of CTS as your Managed Services Provider (MSP) For Your Business.

But when it comes to your VoIP concerns, there is no one-size-fits-all solution.

That is why CTS has partnered with over 20 VoIP providers, so we can give you the customized solutions for your specific business needs. 

And if you try our Free 15-min consultation, and tell us a little bit about your situation, journey, challenges, etc, our experts can tell the #1 thing you need to do, designed specifically for you.

To take advantage of our Free Consultation, fill out this form (please be as detailed as possible) and answer this question on the comments box:

“When it comes to communicating with your clients/customers, what is the number one thing that you wished your landline phones were capable of doing?”